(MENAFN- Emirates News Agency (WAM))
DUBAI, 5th November, 2017 (WAM) -- The Telecommunications Regulatory Authority, TRA, has announced the completion of its smart transformation process of the authority's frequency spectrum services, as part of its strategy to enhance smart transformation in the UAE.
Customers can now receive frequency spectrum services from their location, without the need to visit the TRA or its service centres.
Commenting on the announcement, Hamad Obaid Al Mansoori, TRA Director-General, said, "TRA is in the process of completing smart transformation of all services and sectors, in order to provide the highest level of services to the customers, achieve their happiness, and support the efforts of digital government and smart city at a national level, to achieve the UAE Vision 2021, and enhance its leadership position in the ICT Sector."
Al Mansoori clarified by adding, "The success and progress of the smart transformation of the ICT sector facilitate the smart transformation of other sectors and services, as the telecommunications sector is the key to development in a knowledge-based society and economy that we are witnessing today. We are currently working to enhance interconnection internally and with various entities, which would strengthen integration to achieve the strategic directions of our beloved country, particularly in global leadership."
The Frequency Spectrum Management in TRA organised an awareness workshop for customers regarding the new services and the way to apply for them. Additionally, it addressed the customers' experiences, comments and expectations about the services.
WAM/Esraa Ismail/Chris Moran
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