Call center company to add 200 jobs 

Call center company to add 200 jobs

May 17, 2012 (Menafn - Sun Sentinel - McClatchy-Tribune Information Services via COMTEX) --Advanced Communications Group, a call center company, is moving from West Palm Beach to Boynton Beach and plans to create 200 jobs, the Business Development Board of Palm Beach County announced Wednesday.

The company, which currently employs 140, is moving into a 26,000-square-foot building in Quantum Park, a capital investment of 683,000, according to the BDB.

"Salaries will be higher-than-average, not minimum wage," said Smallridge.

Dave McCall, president of ACG, said the company decided to remain in Palm Beach County and expand its operation because it wants to retain employees.

ACG, founded in 1997, provides customer service for companies in the telecommunications and gas utility industries.

Palm Beach County's Workforce Alliance will handle job inquires and recruitment for ACG. Job seekers should contact Ellen Wellington, a recruiter for Workforce Alliance by e-mail at wellington@pbcalliance.com or by phone at 561-853-0181, ext. 2003.

Robert Smith, the CB Richard Ellis broker who handled the lease to ACG, said finding the right property for a call center can be a challenge. The Quantum Park building was affordable, with room for parking and a future expansion, he said.

The company was considering moving out of the area until working with the BDB to find a new location and other resources, Smith said.

Palm Beach County has not had any call center relocations or expansions since 2009-10, when TMS Health and Infinity Sales Group expanded, the BDB said.

mpounds@tribune.com, 561-243-6650

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