Cisco Issues 2012 Corporate Social Responsibility Report
Company Meets GHG Reduction Goal, Announces Human Rights Roadmap and Details 294 Million Cash and In-Kind Contributions
SAN JOSE, CA, Nov 14, 2012 (Menafn - MARKETWIRE via COMTEX) --Cisco CSCO today issued its eighth annual Corporate SocialResponsibility (CSR) Report, which details the company's efforts toapply its technology and expertise to address environmental, social,and governance issues. The fiscal year 2012 (FY12) CSR Reportunderscores Cisco's approach and commitment to acting responsibly,operating sustainably, and making positive contributions tocommunities around the world.
The Report outlines each of Cisco's core CSR pillars -- governanceand ethics, supply chain, employees, society, and environment -- toillustrate the company's broad reach and innovative solutionsdesigned to help Cisco, its customers, and its partners addresssocial issues and promote environmental sustainability. In developingthe Report, Cisco actively engaged stakeholders to ensuretransparency, better understand emerging issues, and improveyear-over-year performance. In addition, a concise set of KeyPerformance Indicators (KPIs) is available in response to stakeholderrequests.
2012 CSR Report Highlights
Governance and Ethics
--This year's Report includes updated details on Cisco's human rights
roadmap which articulates its commitment to and respect for human
rights and outlines its approach in relevant impact areas. In
addition, Cisco established a new human rights governance model that
enhances the company's approach to human rights issues.
--Cisco's culture of ethics remained strong in FY12 with 100 percent of
eligible employees recertifying their compliance with the company's
Code of Business Conduct. For the fifth consecutive year, Cisco was
included in Ethisphere's "World's Most Ethical Companies" list as one
of 145 companies honored for ethics and compliance programs. The
Ethics team also issued a new Supplier Ethics Policy.
--In FY12, Cisco was again awarded TRUSTe's Privacy Seal, indicating
transparency, accountability, and choice. The award was also expanded
to include compliance with the US-EU Safe Harbor framework.
--In FY12, Cisco continued to leverage its Supplier Code of Conduct to
increase global transparency regarding supply chain activities.
Combining its efforts with those of the Electronics Industry
Citizenship Coalition (EICC), Cisco more than doubled audits of
manufacturing partner and component supplier facilities. The audit
findings, which are organized by type of supplier and region, are
detailed in the Report's Supply Chain section.
--Additionally, Cisco enhanced its focus on labor and ethical business
practices by implementing policies and processes to meet the
requirements of United States regulations related to conflict minerals
(Dodd-Frank Act) and freely-chosen employment (California Transparency
in Supply Chains Act).
--In FY12, Cisco furthered its commitment to sustainability by embedding
sustainability criteria into its supplier business scorecards. This
enhanced Cisco's visibility to supplier activity while also driving
greater accountability for environmental and labor practices.
--In FY12, Cisco organized the Women in Technology Forum with more than
1,400 employees from Bulgaria, China, India, Israel, Mexico, the
Netherlands, Norway, the U.K., and the U.S. participating via Cisco
TelePresence, Cisco TV, and, WebEx. Participants gained practical
advice for developing their careers and expanded their network of
--Cisco was during FY12 included in Fortune magazine's "100 Best
Companies to Work For" list for the fifteenth consecutive year. Cisco
was also recognized as one of Working Mother magazine's "100 Best
Companies" and ranked seventh on the "Best Companies for Multicultural
--Cisco continued its commitment to diversity and inclusion and was
awarded a 100 percent rating in the Human Rights Campaign's "Buyer's
Guide for Workplace Equality" for the ninth consecutive year. In
Japan, Cisco organized a Diversity Week with nearly 900 participants
to raise awareness of inclusion and diversity, and, a "More Together"
week in France provided information and training on inclusion and
diversity to support minority employees in achieving personal and
--Cisco provided 294 million in corporate and foundation cash and
in-kind contributions worldwide in FY12. Cisco employees also
volunteered more than 100,000 hours to various non-profit
organizations. Cisco's efforts were recognized by numerous
organizations including China's 21st Century Business Herald and 21st
Century Business Review, which awarded the company its "Best Corporate
--The Cisco Networking Academy continues to expand its reach as the
company's largest and longest-running education program. Through cloud
computing technology, the program delivers scalable, high-quality ICT
education that supports long-term, sustainable growth by preparing
students for entry-level ICT roles and provides skilled networking
professionals to support local economies. By working with university,
school, and government agency partners, Networking Academy brings
technology education, 21st century skills, and improved job prospects
to millions of students from diverse backgrounds in 165 countries.
--In FY12, Cisco began a collaboration with the Lucile Packard
Children's Hospital at Stanford University in Palo Alto, California,
to help the hospital provide remote, specialized health care to
children in underserved Monterey County via Cisco
HealthPresence(TM). This program, as well as Cisco's Jordan
Healthcare Initiative, builds upon the lessons learned during Cisco's
efforts to help the Sichuan region of China recover after the 2008
earthquake. Through Connecting Sichuan, more than 66 health care
centers have been equipped with ICT, helping enable 7000 practitioners
to reach almost 300,000 patients per month.
--Cisco provided product support, including Cisco WebEx technology, to
Teach For All, a network of independent social enterprises in 24
countries that recruit high-performing young teachers to teach in
underserved communities for two years. Cisco's products facilitated
collaboration between Teach for All employees and member
organizations, including through more than 600 WebEx meetings
connecting more than 2,400 people in 30 countries.
--Cisco met its goal to reduce all Scope 1, 2, and business-air-travel
Scope 3 GHG emissions worldwide by 25 percent absolute by 2012 (from a
2007 baseline). This 25 percent absolute reduction was accomplished
even with a revenue increase of more than 30 percent over the same
period, demonstrating the ability to decouple economic growth from GHG
--Cisco has used its technology within the company to improve
collaboration and reduce GHG emissions due to travel. Cisco now has
approxmiately 1,400 room-based TelePresence units in Cisco offices in
nearly 250 cities across 70 countries.
--Additionally, Cisco used over 20 million hours of Cisco WebEx desktop
conferencing in 2012 alone and more than 22,000 Cisco employees
telework using Cisco Virtual Office, which extends Cisco's own network
into employee homes.
John Chambers, Chief Executive Officer, Cisco "Cisco's true value isnot in what we make, but in what we make possible. Our businessinnovation underpins our CSR performance and as innovation occurs, weare helping break down the barriers that stifle economic growth andstall environmental sustainability. Education and the Internet aretwo great equalizers and through the use of technology -- as well asin collaboration with our employees, partners and governments -- weare transforming lives."
Tae Yoo, Senior Vice President of Corporate Affairs, Cisco "Thetechnology, partnerships, and expertise that Cisco uses to help itscustomers also play a critical role in multiplying positive impactsfor society and the environment. Through our human and technologynetworks, Cisco has had the ability to address pressing global issuesin CSR such as access to health care, improving underperformingeducation systems, and increasing greenhouse gas emissions."
--Visit the Cisco CSR YouTube channel
--Watch five innovation videos:
--Cisco Internships and University Hiring
--Scoring Suppliers on Sustainability
--The Benefits of Cisco Remote Collaboration Technology in a Global
--Ethical Conduct Reinforced Through Training
--View an overview of CSR at Cisco
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Tags / Keywords: Cisco, corporate social responsibility, CSR, CiscoNetworking Academy
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Jennifer Greeson Dunn
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