(MENAFN- Khaleej Times) Capillary Technologies, a leading provider of Intelligent Customer Engagement software and services with presence in the UAE, announced that it has successfully helped Homes r Us, the renowned home furniture and furnishings brand in the GCC in increasing store sales and customer retention through its solutions.
In the last year, Homes r Us has seen a 140 per cent improvement in its registered customer base along with 30 times return on investment from targeted personalised consumer engagement campaigns powered by Capillary.
Capillary Technologies is present strongly across the Middle East and Africa including the UAE through a robust partner and customer service channel to support consumer facing businesses.
"We chose Capillary because it has the best value-for-money retail customer engagement solution available in the market today. Capillary's CRM and bundled retail analytics, integrate seamlessly with our Point of Sales, to capitalise on the company's vision of extended customer service and rewarding customers loyal to the brand in the moment," observes Srikanth Parthasarathy, senior vice-president, Homes r Us.
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