Jordan- 'Consumers complaints against restaurants rise sharply'


(MENAFN- Jordan Times) The number of complaints filed against restaurants in the country is increasing "tremendously", an official from the Jordan Food and Drug Administration (JFDA) said on Monday. Mohammad Khreisha, director of JFDA's food directorate, noted that there has been a marked rise in complaints lodged by consumers following the recent closure of several restaurants and food outlets in the country. "We used to receive one or two complaints a day from citizens, but now we are receiving 20 to 30," Khreisha told The Jordan Times on Monday, attributing this is to the public's confidence in the work of the JFDA, which seeks to protect consumers. Meanwhile, the JFDA closed four outlets in two shopping malls in Amman on Monday for committing "critical" violations and challenging the administration's instructions to suspend sales, the Jordan news Agency, Petra quoted JFDA Director General Hayel Obeidat as saying. The outlets included a shop selling Arabic sweets shops. The violations included a lack of sanitation, and stocking expired foodstuff. The violators, who were referred to court, were asked to cease operations and rectify their situation, Petra reported. Also on Monday, Obeidat said JFDA inspectors closed down a restaurant in Sahab and ordered three outlets to suspend operations and referred the workers to court for health violations. Since the beginning of the holy month of Ramadan, the JFDA has been conducting inspection campaigns that led to the discovery of numerous violations of food safety regulations in more than 60 restaurants and food outlets across the country. Some were closed and others were issued warnings. According to Khreisha, the majority of these violations are related to food handling and storage. During a visit to the JFDA on Sunday, Prime Minister Fayez Tarawneh said the government supported the administration's decision to close several establishments found in violation of public health and safety regulations. He stressed that citizens' safety is a priority for Jordan and urged the JFDA to continue its regular inspections of restaurants.


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