(MENAFN Press) 3i Infotech a global financial technology solutions and services provider has successfully completed automation of Bahrain Commercial Facilities Companys (BCFC) business processes.
3i Infotech successfully deployed its comprehensive package of software systems at Bahrain Credit, which included Kastle Universal Lending (Loan Origination, Management and Collections), DataScan(Document Management System), BI in a Box (MIS & Dashboard), Premia “ Insurance management system and ORION (General Ledger Accounting System). The new systems were fully designed to help BCFC manage and automate its operations, reduce operational cost, speed up work, ensure a high level of security and improved customer service.
BCFC offers a wide range of retail financial products such as Vehicle, Mortgage and Personal Loans and recently Credit Card. 3i Infotechs integrated software system would provide BCFC a collaborative environment for information management across the company's departments and will provide up-to-the-minute information of customers whenever required.
The software package also provides BCFC with advanced real-time reports and statistics to analyze operational performance and support the decision making process. Through the systems location-independent interface, the company efficiently handles greater volumes of operations and smoothly manages work processes. This automation would enable BCFC to become a paperless office, to enhance its business process and MIS reports to serve the customer with world class services.
Dr. Adel Hubail, CEO, BCFC said, This is a major milestone in the company's efforts to modernize the way we offer services to our clients. The new system is expected to streamline the business process, and integrate all aspect of operation, in such a way that will address operation risk better.
Ali Almarzooq, Head of IT at BCFC said, Migration to 3i Infotechs business automation system is a part of our strategic, long term automation roadmap, which aims to enhance our efficiency at customer service, in addition to addressing operating excellence.
Mr Pankaj Chawla, President & CEO, Middle East, Africa, Russia & CIS, 3i Infotech commented, Through the success of this project we have once again demonstrated 3i Infotech's ability to meet stringent timelines and mission critical "time-to-market" requirements! However, I may add that the success of the project has strongly relied on the cooperation and the professionalism shown by the BCFC top management and team. It has been our continuous endeavour to continually simplify as well as automate processes for the users in the financial services sector, to enable them to deliver services to their end-customers faster, better and in a more cost-effective way, he added.