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Customer Experience Management in Banking & Financial Services

 

Arab Advisors Group is pleased to announce its participation as Research Partner in the Customer Experience Management in Banking & Financial Services.

For the first time, a Customer Experience Management in Banking and Financial Service Summit will take place in the Middle East. We all know how crucial it is to improve customer experience due to increasing competition in the banking sector and the current economic climate. At this conference, you will benefit from developing your customer strategy and differentiate your company from your competitors by offering the best possible experience.

Key topics to be discussed at the event
Establishing suitable communication channels across the banking sector
Attracting new customers and retaining current clients
Driving operational excellence through customer experience management (CEM)
Finding the effective solutions in CEM to increase profit
Enhancing customer experience powerful tools and strategies
Key benefits of attending
Learn how to satisfy your clients in the most efficient way
Discover the latest technologies in CEM: Screening, OCR
Explore the finest method to implement six sigma in your customer service
Resolve the dilemma between head of sales and head of customer care
Listen to professionals giving case studies relating to their personal experience
Your best place to meet the major players and expand your network

 


Location:
 Dubai
Country:
  UAE
Start Date:
 Nov 14, 2012
End Date:
 Nov 17, 2012
Organizer:
 N/A
Sectors:
 Business & Finance
 
** To register please Click Here


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