(MENAFN- The Peninsula) The Peninsula
Patients, visitors, and staff recently took the opportunity to learn and share knowledge about the importance of patient safety during Patient Safety Awareness Week events organised by Hamad Medical Corporation's (HMC) Quality Improvement and Patient Safety Department.
The week-long campaign included activities that took place across Hamad General, Rumailah and Heart Hospitals. A series of workshops and lectures were held featuring international and local quality improvement experts offering their insights about patient safety.
During his opening remarks at the launch of the formal learning sessions, Professor Adam Cairns, Chief Executive Officer of Al Wakra Hospital and Hamad bin Khalifa Medical City, highlighted the importance of these programmes in encouraging learning and collaboration between care givers and care receivers.
Dr Moza Al Ishaq, Executive Director of Clinical Transformation, Quality Improvement and Patient Safety at HMC, urged healthcare providers to always treat patients kindly to reduce their anxiety, worry, and stress adding that a compassionate gesture or smile is equally as important as delivering good care.
She said that all healthcare professionals should encourage patients to ask questions pertinent to their health, emphasising that this would help improve health outcomes as well as the quality of service or care received. She emphasised that the simple questions that patients should ask are: What health problem do I have? What do I need to do? And why do I need to do it?
Presenting on the topic of 'Patient Safety: A Global Challenge, two international speakers, Dr Luke Feeney, Director of Risk, Audit and Safety National Maternity Hospital, Dublin, Ireland and Dr Seval Akgun, Professor of Public Health and Medicine at Baskent University and Chief Quality Officer, Baskent University Hospital Network, Turkey, emphasised that effective patient safety initiatives can only be possible if more focus is directed toward patient safety systems and work environments rather than individuals.
As part of the safety awareness week program, various HMC hospitals organized activities to help reinforce patient safety messages aimed at raising awareness of general safety measures.
Booths providing information for patients, visitors and healthcare providers, about patient rights, medication safety, hand hygiene and other patient safety ideas were set up in the hospital lobbies. Staff, patients, and visitors were engaged in dialogue and games designed to test knowledge about important matters such as hand hygiene and other safety related activities were also organised.
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