Bank Muscat staff begin sign language training

Date

8/16/2016 12:27:32 AM

(MENAFN- Muscat Daily) Muscat-

Bank Muscat, the flagship financial services provider in the sultanate, in step with its dynamic 'Let's Do More' vision and commitment to innovative customer service, has begun a first-of-its-kind initiative in the banking sector in Oman to train employees in sign language to serve hearing impaired customers.

Joining hands with the Omani Society for the Hearing Impaired, the unique social responsibility programme is aimed at enhancing banking service excellence to physically challenged segments of society.

Targeting branches across the sultanate with the aim of having a sign language speaker in the main branches, a select group of employees drawn from branches across the sultanate are undergoing the sign language training held in association with Al Tawasul Institute for Training.

Over the years, Bank Muscat has adopted innovative strategies to equip employees to handle unique customer service requirements.

The bank has developed a comprehensive Learning & Development strategy for skill and knowledge enhancement vis-a-vis the requirement of various departments.

As the flagship bank serving the largest banking community in the sultanate, Bank Muscat is committed to addressing all customer requirements.

The bank's 'Let's Do More' vision is a clear roadmap to maintain the leadership position with innovative services, making banking easier and convenient for all customers.

Bank Muscat is at the forefront of customer service excellence and strives to continually deliver high quality service to all segments of society.

Since its inception, the Corporate Social Responsibility department has taken major strides in nurturing a socially responsible culture in the bank, bringing benefits to different segments of society and touching the lives of people.

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