Government services should exceed expectations of customers, says Mohamed bin Zayed
Date
7/26/2016 4:41:33 AM
(MENAFN- Emirates News Agency (WAM))
ABU DHABI, 25th July, 2016 (WAM)--His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces, has underlined that the efficiency and excellence were the key components of the government services' delivery.
He added that the government services, which meet the needs of people, must exceed expectations of customers and beneficiaries, and should take lead when setting the development plans and programmes based on fast, distinguished and efficient delivery of the services in various departments and institutions.
Sheikh Mohamed said, "The work, performance and efficiency do not have a specific time as they are ongoing and continuous processes."
The Crown Prince of Abu Dhabi made the remarks while receiving the Abu Dhabi Farmers' Services Centre staff accompanied by Khalifa Mohammad Al Mazrouei, Under-Secretary of the Department of Municipal Affairs and Transport and Chairman of the Board of the Abu Dhabi Farmers' Services Centre.
He added, "There are plenty of simple factors, but they are important and essential in the delivery of services and have good impact on the customers," stressing that "Our duty in this life is to serve the people and fulfill their aspirations."
Sheikh Mohamed said that the government sectors have resources, support and capability to speed up the delivery of services with efficiency in a manner that makes them compete efficiently with their counterparts in the private sector in service of people.
"Progress in the field of competition is clarity of vision, competence and dedication to achieving better results," he said.
Sheikh Mohamed commended the centre for its services and programmes in the development and regulation of the agricultural sector in order to serve the overall development process.
WAM/Majok