Oman- OAB redesigns its website for enhanced customer experience

Date

7/11/2016 12:57:10 AM

(MENAFN- Muscat Daily) Muscat-

Oman Arab Bank (OAB) has announced the launch of its newly redesigned website, which not only offers improved customer experience but also provides an enhanced online resource.

The attractive site, which can be navigated with ease via a desktop, tablet or mobile device, offers customers and visitors clearer and more informative content in both Arabic and English languages including the details on products and services and online application for accounts, loans and credit cards.

The login for account holders is now more straightforward and both branches and ATMs can be quickly located on the dynamic location map.

Fahd Amjad, GM retail banking, OAB, said, ''We are improving our presence in the digital world on seeing the demand from our customers.

''Recognising and responding to the increasing importance of online channels in daily life, we have endeavoured to enhance customer experience and increase customer convenience through the introduction of a variety of new digital services such as e-loans and paperless electronic statements to name but a few.''

He added, ''Recently, we have reached out to customers through a variety of social media platforms, and now, in the latest stage of our technological journey, with this new redesigned and improved website, we offer our current and prospective customers an exciting new level of banking ease, keeping them informed and facilitating the management and arrangement of their personal finances.''

In addition, Amjad went on to mention that the new OAB website reflects the exceptional experience and high standards that the bank strives to deliver every day in its wide network of branches and other touch points, reinforcing its strong relationship with customers and taking excellence in customer service to a new level.

From the onset, OAB has harnessed the power of innovation to deliver more efficient and sophisticated products and services and to create a richer and more rewarding online relationship with its customers.

Over the years, the bank has emerged as one of the sultanate''s most trusted banks, thanks to its diligent service and ability to meet the evolving needs of its customers.

Today, the bank operates over 65 strategically located branches throughout Oman. It offers a wealth of innovative retail banking, corporate and project finance, investment banking, trade finance andIslamic banking solutions.

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