(MENAFNEditorial) Tecbuy Electronics Trading LLC, a leading IT solutions enabler and exclusive electronics concessionaire of the global leader in retail entertainment throughout the middle east region, Virgin Megastore Middle East, has bagged three awards in the first half of a very successful 2016.
Tecbuy took home the Channel ME 2016 award for 'Power Retailer of the Year' at the 9th annual awards concluded in April. Tecbuy was previously nominated for the Channel ME award in 2015, but this is the first time the company has won the award, beating other nominees Jumbo Electronics, Emax Electronics, and Jacky's Electronics.
At the recently concluded DISTREE Middle East Retail Awards (MERA) 2016, Tecbuy bagged two more awards, taking home the newly established 'Retail Executive of the Decade' award that was bestowed on Tecbuy CEO, Mr. Dikran Tchablakian, and the 'Specialist Retailer of the Year-UAE' award that Virgin Megastores won.
These awards were open to all consumer electronics retailers in the Middle East, and recognises the IT and consumer electronics retailer that has worked the hardest at increasing the quality of consumers' retail experience and customer service relations in the Middle East region. DISTREE's new award 'Retailer of the Decade' award was commissioned to highlight outstanding achievement on the development of the consumer technology retailing by the region's most influential retailers.
"Winning these awards are a result of the strategies we have followed over the past 12 months and beyond in improving our service offerings, customer relations, and service centres. We are delighted that our efforts have been recognized through receiving these awards and consider it a deserving nod towards our hard work in the region," said Mr. Hakim Amar, Regional Operations Director, Tecbuy.
Tecbuy currently operates in dedicated spaces within 16 Virgin Megastores across the Middle East region, including 2 in Qatar, and 1 each in Bahrain and Oman. The remaining 12 are located in the UAE and include 3 flagship stores that carry the widest range of products.
Tecbuy has been constantly working on improving their service offerings and customer service by expanding the number of their PC Klinic locations across the region, renovating their two flagship areas inside Virgin Megastores at the Mall of the Emirates and the Dubai Mall to include new technology concepts such as wireless security devices, smart key lockers, and smart demo devices.
Tecbuy also plans on expanding their SIS (Store-in-Store or Shop-in-Shop which refers to a dedicated area and space for vendors in a retail shop) services with major brands such as Acer/Predator, LG, and Huawei, and increase their product lines with offerings for kids, outdoor and camping products.
Tecbuy notes that some of the popular brands and devices in the Middle East market are gaming laptops, such as Alienware, Razer, Asus, Acer Predator, and gaming accessories from Razer, Logitech, and E-Blue; Action cameras are also popular in the market, of which GoPro, AEE, and Rollei are the most notable brands; High end Smartphones such as iPhones (and the iPhone gold-plated Givori, Lamborghini Smartphone) and Samsung's latest device; Gadgets and lifestyle products such as the Samsung VR, Smart Watch, and Wacom: graphics tablets are hot sellers too in the region.
Channel ME's awards seeks to recognize the accomplishments of the Middle East IT channel industry for vendors, distributors, resellers, and retailers. This year's event attracted over 360 IT leaders from across the Middle East region.
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