Ooredoo opens next generation smart shop at the Pearl Qatar

Date

2/17/2016 9:12:01 AM

(MENAFN- The Peninsula) Officials at the event.

Doha: Ooredoo has opened its newest ‘Smart shop’ at the Pearl-Qatar in a celebration inaugurated by Sheikh Saud bin Nasser Al Thani Group CEO of the company.

The shop in Medina Centrale opposite the Novo Cinema is in a prime location for residents and visitors to access its facilities. It hosts some of the latest customer service technologies to ensure a smoother and improved experience for visitors.

Speaking at the opening Waleed Al Sayed CEO Ooredoo Qatar said: “Our new state-of-the-art shop raises the bar in terms of intelligent design and a better customer experience. Not only does it enable paperless transactions it also deploys latest digital solutions such as digital banners electronic brochures and our new Queue Management solution. It has a trained team eager and ready to help smarter technology on offer and latest information on our deals.”

The facility is the first fully paperless Ooredoo shop offering a convenient one-stop shop for customers seeking services such as Hala Shahry Broadband fixed line and business services.

The shop will provide SIM replacements and Hala top-ups and enables Mozaic and fixed line customers to migrate to Ooredoo tv the incredible new all-in-one entertainment service launched this week. As part the vision for moving to paper-free service to reduce the use of natural resources all forms to sign up upgrade or register for services are available through a fully-paperless process.

This is made possible by a specially-designed online system supporting easy-to-use eForms the latest eScanning equipment for QID and passports and eSignatures for digital signatures.

The shop also supports eAcknowledgements which enable customers to electronically agree to Ooredoo’s terms and conditions and receive digital copies through SMS and email.

Ooredoo has invested in a next generation eArchiving system which enables the real time archiving of customer applications onto its database offering a safer storage and archiving system for customers’ details and an instant method to retrieve applications.

Ooredoo aims to continue the expansion of the shop model across Qatar with new shops in new locations. Customers can access and find out details about Ooredoo’s life-enriching products by visiting ooredoo.qa logging onto the Ooredoo Community or following their social media pages.

As well as online and in-store customers can visit one of the 200 plus self-service machines throughout the country to purchase cinema tickets top up Hala accounts pay bills and buy vouchers for a range of shopping and dining experiences in Qatar. The Peninsula

Legal Disclaimer:
MENAFN provides the information “as is” without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the provider above.