Oman- Bank Sohar recognised for 'Best Customer Service' by CPI Financial

1/27/2016 8:20:36 AM

(MENAFN- Muscat Daily) Muscat-

Bank Sohar announced on Monday it has received the 'Best Customer Service' award from the Banker Middle East Product Awards 2015 from CPI Financial.

On receiving the award Rashad Ali al Musafir acting CEO of Bank Sohar said 'We are extremely honoured to be recognised in the customer service category by CPI Financial. This award speaks volumes for the positive results we have achieved for our ongoing bank-wide campaign to continue raising the standards on customer service. It also stands as a testament to our entire team's dedication and commitment to continually deliver the best in customer service.'

The award highlights Bank Sohar's market leading customer-service standards and high levels of customer satisfaction across its network and call centre services a bank press release said on Monday.

'Superior customer service has always been a core pillar of our operational philosophy and is a fundamental part of our culture. Our commitment to provide products services and features customers seek has been instrumental in our ability to steadily grow despite competition. As such we will continue to roll out new products and services that will reward our customers streamline their overall banking experience and raise the service excellence bar even higher in the industry' Musafir added.

This latest award represents the first recognition for the bank in 2016 having received 16 local regional and international acknowledgements in 2015.

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