eDurar a web-based integrated solutions portal is armed with a mission to help individuals across Dubai get the answers to any query on one digital platform.

Fuelled with a powerful search engine and a detailed database that covers the entire city a simple keyword generates extensive results which can be filtered according to interest and locality.

Your two-step guide for peace of mind Step 1

Log onto to www.edurar.com. Click on Users VIP Service tab on the left side of the homepage.

Step 2

Fill in the query form:

Service Type: You can view examples to help you find what you're looking for.

The date you need the service by and preferred time.

Mode of communication (SMS E-mail or Phone) and budget.

Specific requirements: Type in any special requests so eDurar can find the best results for you.

Agree to Terms and Conditions submit the form and wait for a relationship manager at eDurar to contact you.

"eDurar is a concept that originally started to help individuals find whatever they are looking for - whether it is a service product or a brand - in a timely and cost-effective way. With that we have developed a whole business and the marketing solutions" says Mohammed Miqdadi the Managing Director of eDurar.

The brand recently revealed an exclusive addition to its vast portfolio - the Users VIP service - that connects residents' specific inquiries directly to relevant vendors.

"We wanted to further enhance our services and reach a stage where we treat each and every customer as a real VIP. Here they do not need to waste their time reviewing different results for whatever they are searching for. Instead we can do it on their behalf" he says.

This is means that if you are looking to have a broken appliance fixed or seeking a babysitter to take care of your little ones all you have to do is log onto www.edurar.com and access the Users VIP Service section located on the left side of the homepage. After registration you will be directed to a form where you need to mention what you are looking for and leave the rest up to eDurar.

"Once we receive the form we will circulate the request to all relevant vendors within our database. We will then collect the best quotes and link them directly to the customer" Miqdadi says.

The service is absolutely free to use for individual users and is complementary for commercial entities that have signed up for eDurar's membership packages.

"The customer will definitely save his or her time. This service is free of cost from our side. We do not charge individuals or companies for this particular service" he adds.

From a commercial organisation's perspective eDurar connects them with their target audience a great benefit for value-loaded marketing solutions.

"We have many vendors in our database and offer them this service. This kind of option gives them an advantage as it lets them get in touch directly with their target audience. Both sides benefit especially individuals who will get things done in the most timely and cost-effective way" he says.

The list of services available under the Users VIP Service is unlimited and residents can request details that would otherwise take up hours of browsing time or stumbling upon unreliable information. Families with young kids can easily find out places that offer children's fitness computer training nanny replacements etc.

Requests accommodated also include for example specific dental or cosmetic services food catering special music classes wedding planners event management videographers movers and shifters maintenance for appliances or electronics or even find someone to get your car repaired. While the Users VIP Service caters to every nook and corner of the UAE eDurar's current primary focus is on the city of Dubai.

"We accommodate any kind of service you could think about as an individual; just type it in along with the targeted date and budget. Say for example someone is looking for a themed dress for their son or daughter but may not know where to even begin looking for it. Thanks to our detailed database we are familiar with all outlets that offer this service. It is very easy for us to source that information in no time" he says.

Generally eDurar requires two working days to complete a request to source the best available options and ensure the best results.

"We intend to continue working as an agent to facilitate these kind of services. We will ensure that the vendors we refer these queries to are good enough as per rating; however we cannot hold any responsibility for the deliverables. We are only involved in helping link customers with companies or vendors that provide the kind of services they are looking for" he says.

Customers and vendors can further negotiate on cost terms delivery dates and other requirements between themselves once connected. While this service is exclusively meant for individuals companies looking for outsourced help can get in touch via eDurar's e-tender module or through our "Share Leads Icon".

"Among our solution we offer business-to-business solutions and business-to-customer solutions" Miqdadi adds. -