(MENAFN- Gulf Times) The World Innovation Summit for Health (WISH), a global initiative of Qatar Foundation, in partnership with Imperial College London, held its third event in the leading health systems network's Safer Care Webinar Series: The CANDOR Process: Communication and Optimal Resolution.
The webinar focused on the application of the Communication and Optimal Resolution (CANDOR) process, a principled approach that health systems, institutions and practitioners can use to respond in a timely, thorough, and just way to unexpected patient harm events.
The speaker was Dr Timothy McDonald, inaugural chair of anaesthesiology and medical director of Quality and Safety at Sidra Medical and Research Centre.
Dr McDonald said, "The CANDOR process is a validated and tested comprehensive approach that integrates and enhances best practices from pioneering healthcare institutions for responding to harm. The tools associated with the CANDOR process are designed to create a learning environment where patient safety and quality are improved and patient harm events are eliminated through transparency and improved communication."
Egbert Schillings, CEO, WISH, said, "The CANDOR model offers multiple benefits to healthcare systems, including reducing patient harm and supporting patients and their families through effective communication, transparency and learning."
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