(MENAFN- Gulf Times) Qatar Duty Free (QDF) has been accredited with ISO 22000 for its 600-seat restaurant with production facilities, Marché, at Hamad International Airport (HIA) in recognition of its "commitment to quality, cleanliness and service".
The road towards achieving this internationally recognised certificate began two and a half years ago, before HIA was even open, with rigorous planning and by creating a complete quality assurance programme that is ISO compliant, according to a statement.
As part of this ongoing programme, all new staff members who join the company are required to embark on a series of Hazard Analysis and Critical Control Points (HACCP) certifications and are trained to value the importance of food safety as part of everything they do. Every member of the team has level 1 HACCP and others also have level 2 and 3.
"We started two and a half years ago, planning to ensure we aligned with ISO practices. So, to have been awarded ISO within only nine months of operation is an incredible achievement," said Keith Hunter, senior vice-president, QDF. "QDF has some extremely exciting concepts coming on line and we are pleased that both HACCP and ISO will form the foundation of everything we do moving forward."
As the QDF operations are only part of the HIA portfolio, concessionaires and partners are all required to apply HACCP principles and encouraged to work towards ISO certification. QDF audits all outlets and locations on a monthly basis through its independent consultants, SGS of Switzerland.
At HIA, QDF offers 40,000sqm of combined retail and food and beverage facilities, comprising over 70 retail outlets that offer a wide range of designer labels, fashion, electronics, gourmet foods and more.
In addition, more than 30 cafés and restaurants offer a selection of global and local cuisine. Other luxury brands available at HIA include Bulgari, Hermès, Giorgio Armani, Hugo Boss, Mont Blanc, Rolex and Chanel.
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