(MENAFN- Khaleej Times) The TRA conducts benchmarking survey annually to assess the UAE's mobile networks and services provided by licensees etisalat and du.
Dubai: The UAE’s both telecom operators performed very well in 2014 for voice services but etisalat was more than 100 per cent better than rival du for mobile Internet speeds according to the latest data issued by the Telecommunications Regulatory Authority (TRA) on Sunday.
The telecom regulator’s results of the “UAE Cellular Mobile Networks Benchmarking 2014” revealed that both the telecom operators scored more than 98 per cent success rate for outdoor and indoor calls. And for voice quality both of them earned more than 95 per cent scores.
The TRA conducts benchmarking survey annually to assess the UAE’s mobile networks and services provided by licensees etisalat and du. The survey provides the TRA with an opportunity to assess and track the current status of mobile networks and identify the main issues that need to be addressed in order to ensure better quality and reliability.
The survey covered more than 13000km of the UAE’s roads across all emirates at peak hours during working days. In addition thousands of test calls and application trial runs were performed along with similar tests conducted indoors for 34 buildings or major facilities across different emirates.
The widest margin was noticed by comparing their performance in 4G long-term evolution (LTE) where etisalat outperformed du with downloading or uploading files indoors. Etisalat achieved was more than 183 per cent faster than du in speed for downloading and more than 123 per cent faster for uploading against the rival du the TRA data shows.
Etisalat users with LTE service got up to 24740 kilobytes per second download speeds and 2111kbps upload. While those on du had a 8728kpbs download speed and 943 kbps upload.
Etisalat also dominated for HTTP (the internet browsing speed) for LTE data transfer. The Abu Dhabi’s telecom operator achieved 12682kbps downloading speed and 2128kbps indoor. While du speed was 7566kbps for downloading and 900kbps for uploading.
“As ICT sector organisers we conduct testing and assessments that help track the status of mobile networks in each phase and the range of services provided in order to increase the standard of service and attain excellence in addition to promoting healthy competition amongst the operators” TRA director general Hamad Obaid Al Mansouri said in a statement.
“Conducting the annual Benchmarking Survey and concluding its results has proved reliable for developing comprehensive and improved insights. These will result in continuous improvement in the quality of service throughout the UAE and contributes in attaining Smart Government and Smart Cities while achieving the highest levels of readiness attracting investors and economic development in the country” Al Mansouri added.
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