(MENAFNEditorial)
B2B technology appointment setting at RDIbizdev is staying with the ironically untechnologically advanced analog phone for their b2b lead gen efforts. Many of their clients ask about their predictive dialer and VOIP system. RDIbizdev says it does not exist.
“Our clients really are taken aback sometimes” says Dion Berl sales Director at RDIbizdev.“ They often picture a large office floor of cubes and headsets with an army of people reading from their scripts as an auto dialer cranks through numbers. They often think we must be using voice over internet phones. Neither is true.”
“There are reasons for our luddite ways despite the majority of our client base being technology companies. The main reason is for sound quality. All of our customers must talk to their prospects throughout the sales process. If we sound like telemarketers as we begin that sales process for them they have already lost the sale. There can be no autodialer click or dead noise. There can be no hovering chatter that you get in a large call center. And voip phones just aren’t reliable yet. Sometimes they sound fine but most times there is a delay or an echo or distant metallic sound. They just don’t always sound good and there’s no reason to begin the sales process at a disadvantage” says Berl.
RDIbizdev likes to emphasize their reliance on old hard wired phones systems because the sound quality is still way better and much more reliable than digital. D. Berl states that despite being pitched on every autodialer out there they still sound like an auto dialer to the savvy prospect. This is okay for a highly commoditized sales process. But that’s not RDIbizdev’s client base. So for now it’s the old Alex G. Bell for RDIbizdev.com
“There’s a reason we have a picture of Alexander Graham Bell making his first phone call as our Twitter icon “ says Berl.
www. rdibizdev.com provides front end sales processes for their clients in technology and professional services acreoo te US and North America for domestic and forwign comaies.
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Press Manager
info@rdibizdev.com
773-267-3001
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