Sunday, 24 September 2017 08:41 GMT

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MOH: Hospitals cannot charge fees for opening files

(MENAFN - Arab News) The Ministry of Health warned private hospitals on Thursday against charging fees for administrative work such as opening patient files.

A ministry official reiterated regulations that were introduced earlier this year and said such charges went against these regulations and executive by-laws.

The official called on health affairs directors across the Kingdom's provinces and governorates to monitor administrative practices in private health establishments. He added that violators would be summoned before a committee and issued a maximum term punishment if found guilty of such practices.

The rule applies to clinics polyclinics health facilities hospitals and medical complexes in the private sector. He also called on patients to report any complaints in this regard by calling number 937 or file a complaint through the Citizen's Voice Service on the MOH Portal (http://www.moh.gov.sa/en/eServices/General/Pages/cv.aspx) or via fax No. 011-2124196.

The Health Ministry recently investigated a popular medical complex in the capital that was charging patients for opening medical files.

'We launched the investigation after receiving a complaint from a citizen who said he had paid to have a file opened at the hospital' said Ahmed Al-Eisa director-general of the department overseeing private hospitals. Al-Eisa said a ministry inspection team went to the hospital and seized the files while a special committee looked into the complaint.

The ministry will take action if violations are detected he said. The ministry closed 42 clinics for 356 health violations in December 2013 and January this year. A total of 86 violations had been committed by health personnel while dealing with patients during the same period. | | A A
MOH: Hospitals cannot charge fees for opening files

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