(MENAFN- Muscat Daily) The standard of service offered to passengers by Oman Air's staff has received the highest praise the air transport industry has to offer, with the national airline of the sultanate of Oman winning the Best Airline Staff Service Middle East category of the World Airline Awards, organised by Skytrax, at the Farnborough Air Show in the UK.
Oman Air also placed second in the Best Onboard Catering Business Class category and third in the Best Airline Seat Business Class category. It also came in the top ten in the world's Best Airline in Business Class, Best Airline in the Middle East, Best Airline Seat Economy Class, World's Best Airline in Economy Class, Best First Class Airline Catering, Best Economy Class Airline Catering, and Best Airline Business Class Comfort Amenities categories.
Mohammed al Shikely, general manager marketing at Oman Air, accepted the Best Airline Staff Service Middle East award from Skytrax chief executive officer Edward Plaisted at a ceremony held in the historic Wind Tunnel at the former Royal Aircraft Establishment in Farnborough, England, a press release said on Wednesday.
The glittering event, a centrepiece of the globally-renowned Farnborough Air Show, was held on Tuesday, July 15, and was attended by around 250 of the industry's leading figures, including airline chairmen, presidents and chief executive officers.
The World Airline Awards have been in operation since 1999 and are organised by independent airline quality experts Skytrax. This year's awards were decided following a 10-month-long world airline survey, which covered 41 key performance areas of airline frontline products and services. As many as 18.8mn customer surveys were completed, with more than 100 different nationalities represented and over 200 airlines covered.
Oman Air's acting chief executive officer, Salim Al Kindy, expressed his delight at the airline's success, saying, ''Oman Air is extremely pleased and extremely proud to accept this award, which recognises the outstanding service that our staff offer to all our customers.''
Shikely added, ''It was a great honour to accept the award of Best Airline Staff Service Middle East on behalf of Oman Air, especially since this award represents the most important element in our industry, the service that our staff gives to our customers.''<
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