(MENAFN - Muscat Daily) The Public Authority for Consumer Protection (PACP) is among the five recipients of the Consumers International (CL) awards for victories achieved for consumers worldwide in 2013.
PACP won particularly for its use of technology in inspections and price controls. The other four awards went to Britain, Germany, Mexico and Fiji, a press release said.
The international organisation said that PACP, in a short time since its formation, has achieved success in protecting consumer rights and praised its regulations and work methods. Talking about its use of handheld devices for inspections and market control, CL said that PACP has been able to make good use of technology and the latest scientific findings in a novel way.
The handheld inspection device is used to quickly follow up on complaints and calls received, following up on prices and sending periodic reports to concerned officials and decision makers, the release said, adding that PACP has digitised its functions to avoid problems related to paperwork.
PACP's electronic system helps in monitoring prices of commodities and fake products through its price and bar code database. It is equipped with a camera and a printer so that a report or notice on an offence can be printed out at the time of detection itself, the release said.
Dr Said bin Khamis al Kaabi, chairman, PACP, received the award at a function held at CL's London headquarters. In his welcome speech, Jim Guest, president of the body said the sultanate has come a long way in the field of consumer protection. Guest said that during his last visit to Oman, he found that unity of purpose and team spirit underlined PACP's methodology.
A documentary on PACP's efforts and achievements was also screened at the awards ceremony, the release said.