(MENAFN - Muscat Daily) Oman Arab Bank recently organised a meeting for all branch managers at Intercontinental Muscat. The meeting was attended by members of the bank's senior management team and branch managers, and provided an opportunity to focus on the bank's financial results that were presented by the chief executive officer, revealing a positive and satisfactory overall improvement compared to last year's financial performance.
The CEO expressed, on behalf of the management, gratitude and appreciation for the outstanding performance attributable to the commendable efforts of the branch managers and branch staff. The participants also discussed the requirements of the US tax law (FATCA) and what modules have been implemented in the bank in order to comply with the requirements of the law.
Moreover a number of suggestions and recommendations from the managers were also discussed with the executive management, to promote the language of communication and dialogue between the general management and the branches to raise the level of customer service and to achieve the desired goals in the field of marketing and sales at the branches, aimed at optimising the levels of our services in general, and at the branch level in particular, with a view to improving the bank's competitive edge in the local banking industry.
The CEO also formed work teams as per the respective topics for further in depth analysis through a structured approach and methodology, in order to drive further business growth, in compliance with the laws issued by legislative, regulatory and supervisory authorities. It is worth mentioning that OAB has 67 branches and offices, as well as 117 ATMs and CDMs across the sultanate. The bank provides a range of products and services in retail banking, corporate and project finance, investment banking, and trade finance.