(MENAFN - Arab News) Two government doctors and two nurses were given fines and suspended for violating health standards upon orders from health minister dr. abdullah al-rabeeah
According to a spokesman from the ministry of health the incident took place at a government hospital in taif where officials were seen treating patients rudely.
'they had also failed to treat the patients kindly and explain their health problems constructively to them" the official said. 'the four officials will be subject to disciplinary inquiry before they are allowed to resume work.
'the minister ordered a penalty on these officials based on reports submitted by the field inspection team at the directorate general of health affairs in the taif health region" the official said.
He said the ministry has inspection teams throughout the 20 health regions in the kingdom that conduct regular evaluation of private and public sector facilities in order to ensure quality services are offered in ambulance services operating theaters and to ascertain the professional suitability of medics and paramedics employed by these health institutions
'we treat the private sector as strategic partners in providing health services to members of the public and we want them to offer quality services with a 'patients first' vision in their ventures" the official said
Health minister abdullah al-rabeeah launched a 'patients first" program in 2012 which highlighted the care expected from health providers for patients in the kingdom. the ministry of health has opened a helpline for members of the public to file complaints about medical errors and health violations in the kingdom.
'members of the public can file their complaints online at www.moh.gov.sa or they can directly fax the details of the incident to 0112124196 said dr. ali az-zawawi undersecretary for private sector facilities at the ministry
The ministry closed down 30 medical complexes 15 polyclinics 29 pharmacies 27 optical houses and five physiotherapy centers for violations last year
The ministry also collected sr3.75 million in fines from such violators which included sr1.98 million from pharmacies during the same period.