Quotes: US MENA   Enter Symbol: NewsLetter: Search: advanced

Interactive Intelligence Participates as Platinum Sponsor of Gartner Symposium IT Expo 2014 in Dubai  Join our daily free Newsletter

MENAFN Press - 23/03/2014
No. of Ratings : 0
Add to Mixx!



(MENAFN Press) Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, today announced that it has signed up as a 'Platinum Sponsor' of the upcoming Gartner Symposium/ IT Expo that will take place in Dubai between 1-3 April, 2014.



The company will use the event as a platform to expose its brand and innovative contact center automation, unified communications, and business process automation technologies to conference attendees. Gartner Symposium/ITxpo is one of the world's most important gathering of CIOs and senior IT executives and this year's event is expected to draw over 400 attendees including 150 CIOs



Mr. Tolga Basarir, general manager of CMC Turkey, the biggest independent outsource call center in the country with more than 4.000 agents and a customer of Interactive Intelligence, is a guest speaker at the symposium and will educate attendees about the role of the contact centre in achieving customer experience excellence. He will give an overview of how Interactive Intelligence's Customer Interaction CenterÔÇ× (CIC) all-in-one software solution has enabled the company to deliver the highest levels of customer service



"The advancements in technology today and the rise of social media mean that customers are far more connected than ever before. They have become accustomed to the constant and rapid availability of services and expect the same speed of delivery from their customer support providers. To be an effective market player, an enterprise has to leverage advanced contact centre technologies and proactive customer contact solutions to deliver superior customer service consistent with the company's brand and reputation.



The Gartner event is a great forum for us to engage in meaningful discussions with CIOs in the Middle East and educate them about the latest market trends and technologies in the contact centre space. At the same time it is also an opportunity to get valuable market feedback so that we can better design our solutions to meet the needs of the local market," says Shaheen Haque, territory manager, Middle East & Turkey at Interactive Intelligence



More information about the Gartner Symposium can be found at http://www.gartner.com/technology/symposium/dubai/about.js


About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company's solutions, which can be deployed in the cloud or on-premises, are in use by more than 6,000 customers worldwide. Interactive Intelligence is among Software Magazine's 2013 Top 500 Global Software and Service Providers, and has received a Frost & Sullivan Company of the Year Award for the last four consecutive years. In addition, Glassdoor honored Interactive Intelligence with its 2014 Employees' Choice Award as one of the Best Places to Work in the U.S., and Mashable ranked Interactive Intelligence second on its 2014 list of the Seven Best Tech Companies to Work For. The company was founded in 1994 and employs more than 1,800 people worldwide. Interactive Intelligence is headquartered in Indianapolis, Indiana and has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. It can be reached at 1 317.872.3000 or info@inin.com. Visit Interactive Intelligence on the Web at www.inin.com; on Twitter at www.inin.com/twitter; on Facebook at www.inin.com/facebook; or on LinkedIn at www.inin.com/linkedin.

 


MENAFN Press




  MENA News Headlines
 Oct 26 2014 - Qatar's real estate transaction value hits USD10.21b in 9MMENAFN
(MENAFN) The value of Qatar's real estate transaction increased by 15.2 percent to reach USD10.21 billion during the January-September period of this year, compared to USD8.86 billion recorded during ...

 Oct 26 2014 - Mobily Ventures to invest in hellofoodMENAFN
(MENAFN) Mobily Ventures plans to invest in hellofood Middle East, a major food ordering marketplace in the region, Arab News reported.The investment from the Riyadh-based telecom operator Mobily, ...

 Oct 26 2014 - Qatari GWC net profit up 36.8 percent in Q3MENAFN
(MENAFN) Gulf Warehousing Company (GWC) announced that it registered an increase in its net profit, reaching USD28.1 million during the July-September period, which accounts for a 36.8 percent ...

 Oct 26 2014 - Egypt's Tourism expected to recover by April 2015MENAFN
(MENAFN) Egypt's Ministry of Tourism said it is hoping that the country's tourism sector will revive by next April and resume its position as one of the country's most vital industries, Arab News ...

 Oct 26 2014 - Afghan president visits Saudi ArabiaArab News
(MENAFN - Arab News) KABUL: Afghanistan's President Ashraf Ghani Ahmadzai on Saturday made his first overseas trip since taking office fulfilling an election promise to undertake a religious ...

 Oct 26 2014 - Tens of thousands protest Renzi's job measures in RomeArab News
(MENAFN - Arab News) ROME: Tens of thousands of Italians took to the streets of Rome Saturday for a demo organized by Italy's largest trade union to protest Prime Minister Matteo Renzi's plans to ...

 Oct 26 2014 - France announces big coalition air raid against IS in IraqArab News
(MENAFN - Arab News) PARIS: The international coalition currently battling the IS group in Iraq dropped around 70 bombs on an arsenal and militant training center in a large-scale overnight raid the ...

 Oct 26 2014 - UN climate chief hails EU dealArab News
(MENAFN - Arab News) BONN: The UN's climate chief hailed a European agreement on greenhouse gases Friday as providing 'valuable momentum' for a world pact to be inked in Paris next year.The goals set ...

 Oct 26 2014 - Russia still has troops in Ukraine NATO saysArab News
(MENAFN - Arab News) MONS Belgium: Russia still has troops in eastern Ukraine and retains a very capable force on the border despite a partial withdrawal NATO's military commander said on ...

 Oct 26 2014 - Canadians seek to understand Parliament shootingArab News
(MENAFN - Arab News) OTTAWA Ontario: Authorities and ordinary Canadians sifted through confounding shards of a gunman's life seeking to understand what motivated the man to storm the nation's seat of ...

more...


 






Google

 
 

Middle East North Africa - Financial Network

MENAFN News Market Data Countries Tools Section  
 

Middle East North Africa - Financial Network
Arabic MENAFN

Main News
News By Industry
News By Country

IPO News
Islamic Finance News
Private Equity News

How-To Guides
Technology Section

Travel Section

Search News

Market Indices
Quotes & Charts

Global Indices
Arab Indices

US Markets Details

Commodoties

Oil & Energy

Currencies Cross Rates
Currencies Updates
Currency Converter

USA Stocks
Arab Stocks
 

Algeria 
Bahrain 
Egypt 
Iraq
Jordan 
Kuwait 
Lebanon
Morocco 
Oman 
Palestine
Qatar 
Saudi Arabia 
Syria
Tunisia 
UAE 
Yemen

Weather
Investment Game
Economic Calendar
Financial Glossary

My MENAFN
Portfolio Tracker

Voting

Financial Calculators

RSS Feeds [XML]

Corporate Monitor

Events

Real Estate
Submit Your Property

Arab Research
Buy a Research

Press Releases
Submit your PR

Join Newsletters


 
© 2000 menafn.com All Rights Reserved.  Terms of Service | Privacy Policy | Contact Us | Advertise | About MENAFN | Career Opportunities | Feedback | Help