Quotes: MENA   Enter Symbol: NewsLetter: Search: advanced

Interactive Intelligence Participates as Platinum Sponsor of Gartner Symposium IT Expo 2014 in Dubai  Join our daily free Newsletter

MENAFN Press - 23/03/2014
No. of Ratings : 0
Add to Mixx!



(MENAFN Press) Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, today announced that it has signed up as a 'Platinum Sponsor' of the upcoming Gartner Symposium/ IT Expo that will take place in Dubai between 1-3 April, 2014.



The company will use the event as a platform to expose its brand and innovative contact center automation, unified communications, and business process automation technologies to conference attendees. Gartner Symposium/ITxpo is one of the world's most important gathering of CIOs and senior IT executives and this year's event is expected to draw over 400 attendees including 150 CIOs



Mr. Tolga Basarir, general manager of CMC Turkey, the biggest independent outsource call center in the country with more than 4.000 agents and a customer of Interactive Intelligence, is a guest speaker at the symposium and will educate attendees about the role of the contact centre in achieving customer experience excellence. He will give an overview of how Interactive Intelligence's Customer Interaction CenterÔÇ× (CIC) all-in-one software solution has enabled he company to deliver the highest levels of customer service




"The advancements in technology today and the rise of social media mean that customers are far more connected than ever before. They have become accustomed to the constant and rapid availability of services and expect the same speed of delivery from their customer support providers. To be an effective market player, an enterprise has to leverage advanced contact centre technologies and proactive customer contact solutions to deliver superior customer service consistent with the company's brand and reputation.



The Gartner event is a great forum for us to engage in meaningful discussions with CIOs in the Middle East and educate them about the latest market trends and technologies in the contact centre space. At the same time it is also an opportunity to get valuable market feedback so that we can better design our solutions to meet the needs of the local market," says Shaheen Haque, territory manager, Middle East & Turkey at Interactive Intelligence



More information about the Gartner Symposium can be found at http://www.gartner.com/technology/symposium/dubai/about.js


About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company's solutions, which can be deployed in the cloud or on-premises, are in use by more than 6,000 customers worldwide. Interactive Intelligence is among Software Magazine's 2013 Top 500 Global Software and Service Providers, and has received a Frost & Sullivan Company of the Year Award for the last four consecutive years. In addition, Glassdoor honored Interactive Intelligence with its 2014 Employees' Choice Award as one of the Best Places to Work in the U.S., and Mashable ranked Interactive Intelligence second on its 2014 list of the Seven Best Tech Companies to Work For. The company was founded in 1994 and employs more than 1,800 people worldwide. Interactive Intelligence is headquartered in Indianapolis, Indiana and has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. It can be reached at 1 317.872.3000 or info@inin.com. Visit Interactive Intelligence on the Web at www.inin.com; on Twitter at www.inin.com/twitter; on Facebook at www.inin.com/facebook; or on LinkedIn at www.inin.com/linkedin.

 


MENAFN Press




  MENA News Headlines
 Feb 9 2016 - Yemen's FM confirms that Yemeni legitimate authorities offer entering into meaningful dialogue with the rebels to end crisis in YemenSaudi Press Agency
(MENAFN - Saudi Press Agency) Yemeni Vice Prime Minister and Foreign Minister Abdulmalik Al-Makhlafi, stressed that the Yemeni legitimate authorities agree on any serious UN-sponsored dialogue with ...

 Feb 9 2016 - President Obama, Canada's Trudeau Discuss Efforts Against ISISSaudi Press Agency
(MENAFN - Saudi Press Agency) US President Barack Obama spoke by telephone Monday with Prime Minister Justin Trudeau of Canada to discuss Canadian contributions to the global coalition to counter ...

 Feb 9 2016 - Riyadh Region Governor to patronize 1st Festival for Productive Families of Disabled Persons tomorrowSaudi Press Agency
(MENAFN - Saudi Press Agency) Prince Faisal bin Bandar bin Abdulaziz, Governor of Riyadh Region and Prince Sultan bin Salman bin Abdulaziz, President of Saudi Commission for Tourism and National ...

 Feb 9 2016 - Comoros' Chief Justice visits King Fahd Complex for Printing Holy QuranSaudi Press Agency
(MENAFN - Saudi Press Agency) The Chief Justice of Federal Republic of Comoros, Dr. Mohamed Sayyid Othman and his accompanying delegation visited here yesterday King Fahd Complex for Printing the ...

 Feb 9 2016 - Saudi Grains Organization Director General Receives Zambian Agriculture MinisterSaudi Press Agency
(MENAFN - Saudi Press Agency) The Director General of Saudi Grains Organization Engineer Ahmed bin Abdulaziz Al-Faris received here today Zambian Minister of Agriculture Given Lubinda and his ...

 Feb 9 2016 - A medical delegation from South Korea organizes a medical day in Saudi Specialist Clinics at Zaatari camp, JordanSaudi Press Agency
(MENAFN - Saudi Press Agency) A South Korean medical delegation consisting of 32 doctors and assistants has organized a medical day in Saudi Specialist Clinics at Zaatari refugee camp to be briefed ...

 Feb 9 2016 - Custodian of the Two Holy Mosques receives former British Prime MinisterSaudi Press Agency
(MENAFN - Saudi Press Agency) The Custodian of the Two Holy Mosques King Salman bin Abdulaziz Al Saud received at Al-Yamamah Palace here today former British Prime Minister Tony Blair.During the ...

 Feb 9 2016 - Syrian Siamese twins to be separated on SundaySaudi Press Agency
(MENAFN - Saudi Press Agency) The Syrian Siamese twins named (Toqa and Yaqeen) will undergo a separation operation at King Abdullah Specialist Children's Hospital at King Abdulaziz Medical City of ...

 Feb 9 2016 - Saudi- Shura Council Speaker receives an invitation to visit JapanSaudi Press Agency
(MENAFN - Saudi Press Agency) The Speaker of Shura Council Sheikh Dr. Abdullah bin Mohammed bin Ibrahim Al Al-Sheikh received a message from the Speaker of Japanese Parliament Tadamori Oshima ...

 Feb 9 2016 - Saudi- Gabonese Consul General visits Islamic University in MadinahSaudi Press Agency
(MENAFN - Saudi Press Agency) The Undersecretary of Islamic University in Madinah, Dr. Ahmed bin Abdullah Katib, received here today the Consul General of the Republic of Gabon, Abdulaziz Branly ...

more...


 






Google

Click to Apply

 
 

Middle East North Africa - Financial Network

MENAFN News Market Data Countries Tools Section  
 

Middle East North Africa - Financial Network
Arabic MENAFN

Main News
News By Industry
News By Country

Islamic Finance News
Private Equity News

How-To Guides
Technology Section

Travel Section

Search News

Market Indices
Quotes & Charts

Global Indices
Arab Indices

Commodoties

Oil & Energy

Currencies Cross Rates
Currencies Updates
Currency Converter

USA Stocks
Arab Stocks
 

Algeria 
Bahrain 
Egypt 
Iraq
Jordan 
Kuwait 
Lebanon
Morocco 
Oman 
Palestine
Qatar 
Saudi Arabia 
Syria
Tunisia 
UAE 
Yemen

Weather
Economic Calendar
Financial Glossary


Financial Calculators

RSS Feeds [XML]

Corporate Monitor

Events

Real Estate
Submit Your Property

Arab Research
Buy a Research

Press Releases
Submit your PR

Join Newsletters


 
© 2014 menafn.com All Rights Reserved.  Terms of Service | Privacy Policy | Contact Us | Advertise | About MENAFN | Career Opportunities | Feedback | Help