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Kuwait - BCG e-Friction Index  Join our daily free Newsletter

MENAFN - Arab Times - 21/01/2014

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(MENAFN - Arab Times) The BCG e-Friction Index measures the four types of friction that prevent consumers, companies and countries from realizing the internet's full benefits.

Infrastructure-related friction - the most significant - limits basic access to online activity.

Industry-related sources of friction, such as shortages of capital and skilled labor, hold back successful online business operations and the development of digital businesses

Individual friction - payment systems and data security are two examples - affects the degree to which citizens and consumers engage in online activities

Information-related friction includes the volume of content available in a local language, a country's commitment to internet openness, and obstacles to assessing certain types of content.

 






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