Quotes: MENA   Enter Symbol: NewsLetter: Search: advanced

Vida Downtown Dubai redefines customer engagement with implementation of OPERA9 Mobile  Join our daily free Newsletter

MENAFN Press - 07/01/2014
No. of Ratings : 0
Add to Mixx!



(MENAFN Press) Vida Downtown Dubai, the flagship property under Emaar Hospitality Group's newly-launched brand Vida Hotels and Resorts, has redefined its customer service experience with the launch of OPERA9 Mobile, a platform that enhances front and back of house operations, increasing overall efficiency



Vida Downtown Dubai is one of the first hotels in the Middle East to implement the state-of-the-art system. With the software, the hotel can further improve its speed of service; increase staff efficiencies; simplify complex requests surrounding reservations; and manage operations seamlessly



Launched by the leading provider of hospitality solutions spanning software, hardware, enterprise systems integration, consulting, and support, the system eases workflow, and strengthens functionality by extending support to wireless devices such as smartphones and tablets



Stefan Viard, General Manager, Vida Downtown Dubai, said: "An inspiring brand that meets the aspirations of the new generation of visitors and entrepreneurs, Vida Downtown Dubai places the highest emphasis on providing seamless service to our guests, and this calls for the most advanced technologies driving all aspects of our operation.



"From the moment that our guests make their reservation to the checkout process, we ensure that with enhanced connectivity and state-of-the-art technology, their experience is nothing short of memorable. The implementation of the OPERA9 Mobile system underlines our goal to provide visitors with an 'Alive and Inspired' hospitality experience.



The hotel will be able to enhance overall efficiency in check-in and check-out processes; profile and reservation management; signature capture, credit card swipe and authorisation; assignment and pre-allocation of rooms; key encoding; search functions; scheduled check-outs and early departures



The software will also assist in room management and maintenance by defining room statuses in three categories “ inspected and pickup; manage out-of-office statuses; maintenance tasks; and attendant management and task sheets



Vida Downtown Dubai is distinguished by neutral colours creating a chic ambience, good food inspired by Middle Eastern and international cuisine, and the convenience of the latest technology, including check-in via iPad and uninterrupted Wi-Fi service.





Setting new standards in 'green hospitality,' Vida Downtown Dubai is envisaged as a paper-less hotel, with all room service orders being taken on HITV, highlighting the hotel's introduction of the latest technologies that suit the suave preferences of the guests.



About Emaar Hospitality Group LLC:
Emaar Hospitality Group LLC, the wholly owned subsidiary of Dubai-based global property developer Emaar Properties PJSC, manages the company's growing roster of hospitality and leisure projects. Emaar Hospitality owns and manages a diversified portfolio of hospitality assets such as hotels, serviced residences, golf resorts, Dubai Polo & Equestrian Club, recreation clubs, the Dubai Marina and associated yacht club. Emaar Hospitality Group's vision is to be recognised as the premier global provider of personal, innovative and memorable lifestyle experiences. www.emaar.com

 


MENAFN Press




  MENA News Headlines
 Sep 4 2015 - Qatar- Food importers call for faster clearance at Doha portGulf Times
(MENAFN - Gulf Times)Importers of foodstuff fear the prices of some essential items could go up if prompt action is not taken to reduce the time required to clear goods at Doha Port.They point out ...

 Sep 4 2015 - Qatar- Official meets dignitariesGulf Times
(MENAFN - Gulf Times) HE the Attorney General Dr Ali bin Fetais al-Marri met yesterday with Tunisian deputy parliament speaker Abdulfettah Moro. During the meeting, the two sides reviewed issues of ...

 Sep 3 2015 - SABIC cuts steel price by SR 200 per tonSaudi Press Agency
(MENAFN - Saudi Press Agency) Riyadh Dhu-AlQa'dah 19 1436 September 03 2015 SPA --Saudi Basic Industries Corporation "SABIC" announced that it cut the steel price by SR 200 per ton in all regions ...

 Sep 3 2015 - Jeddah Governor Receives Turkey39s Representative to OICSaudi Press Agency
(MENAFN - Saudi Press Agency) Jeddah Dhu-AlQa'dah 19 1436 Sep 3 2015 SPA -- Prince Misha'al bin Majed bin Abdulaziz Governor of Jeddah received here today Ambassador Salih Mutlu Cen recently ...

 Sep 3 2015 - Kuwait Stock Exchange ends Thursday in mixed zoneSaudi Press Agency
(MENAFN - Saudi Press Agency) KUWAIT Dhu-AlQa'dah 19 1436 September 03 2015 SPA -- Kuwait Stock Exchange (KSE) ended Thursday in the mixed zone as the weighted index gained 2.43 points reaching ...

 Sep 3 2015 - Muscat Securities Market Loses 1.5 PointSaudi Press Agency
(MENAFN - Saudi Press Agency) Muscat Dhu-AlQa'dah 19 1436 September 03 2015 SPA -- Muscat Securities Market (MSM) general index (30) today lost (1.5) point comprising a decline by (0.03%) to ...

 Sep 3 2015 - Turkish Workers Abducted in BaghdadThe Arabian Post
(MENAFN - The Arabian Post) In the early morning darkness on Wednesday, masked gunmen in military uniforms rolled up in more than a dozen black sport utility vehicles to a construction site on the ...

 Sep 3 2015 - President Abdel Fattah el-Sisi hopes to shift the economic reliance from tourism to world trade with the opening of the new canalInvestors Ideas
(MENAFN - Investors Ideas) Time has a whole different meaning in Egypt. Ten minutes tends to be anywhere from twenty minutes to forty-five in actuality but people don't seem to mind.The day after the ...

 Sep 3 2015 - 20 Yemenis Killed in Bombings at Mosque in CapitalThe Arabian Post
(MENAFN - The Arabian Post) A suicide bomber and a subsequent car bomb killed at least 20 people on Wednesday at a mosque here in Yemen's rebel-held capital amid the country's raging civil war, ...

 Sep 3 2015 - Saudi- Handle with careArab News
(MENAFN - Arab News) This is with reference to the article 'Turkey at a crossroads' (Sept. 2) by Stuart Williams. Within a very short span Turkey emerged as a power country rapidly moving on the road ...

more...


 






Google

Click to Apply

 
 

Middle East North Africa - Financial Network

MENAFN News Market Data Countries Tools Section  
 

Middle East North Africa - Financial Network
Arabic MENAFN

Main News
News By Industry
News By Country

Islamic Finance News
Private Equity News

How-To Guides
Technology Section

Travel Section

Search News

Market Indices
Quotes & Charts

Global Indices
Arab Indices

Commodoties

Oil & Energy

Currencies Cross Rates
Currencies Updates
Currency Converter

USA Stocks
Arab Stocks
 

Algeria 
Bahrain 
Egypt 
Iraq
Jordan 
Kuwait 
Lebanon
Morocco 
Oman 
Palestine
Qatar 
Saudi Arabia 
Syria
Tunisia 
UAE 
Yemen

Weather
Economic Calendar
Financial Glossary


Financial Calculators

RSS Feeds [XML]

Corporate Monitor

Events

Real Estate
Submit Your Property

Arab Research
Buy a Research

Press Releases
Submit your PR

Join Newsletters


 
© 2014 menafn.com All Rights Reserved.  Terms of Service | Privacy Policy | Contact Us | Advertise | About MENAFN | Career Opportunities | Feedback | Help