(MENAFN Press) Microsoft Kuwait recently participated in the 3rd Annual Zain Technology Conference 2013 which took place from December 1st to December 3rd at the Atlantis, Palm Hotel in Dubai. Microsoft management and more than 60 world-leading technology solution providers gathered under one roof to share their latest services in the telecommunications industry. Microsoft participated actively with a booth presence and also conducted a series of seminars on CRM.
Topics discussed at the conference included new approaches for the Zain customer experience, and issues of mutual interest for the Zain Group and its suppliers and service providers. Best practice case studies from around the world were also presented and reviewed.
Hisham Allam, Zain Group Chief Technology Officer said: "Zain Technology Conference 2013 is an ideal opportunity to meet with our partners. These gatherings ensure we exchange the latest telecom expertise, tools and technologies between all Zain's partners, including the regional and global telecommunication service providers."
Charles Nahas, General Manager, Microsoft Kuwait commented, "At Microsoft, we believe technology can do amazing things, and we are committed to supporting and collaborating with operators to provide greater customer experience. We are delighted to participate in this event."
Zain Technology Conference also featured an exhibition for Zain partners in which they were able to showcase their latest services and solutions.