(MENAFN- Khaleej Times) The global technology landscape is changing rapidly, with enterprises forced to re-evaluate their technology investments.
Initially driven by compliance requirements, digitisation and process automation have now moved centre stage, with businesses finding this as a must-have solution to match the ever increasing levels of customer expectations. Another game-changer is the ability of such solutions to enable enterprises for achieving business agility in response to the changing market dynamics.
Newgen Software's ECM platform has enabled leading enterprises across the globe to improve process efficiencies, enhance human productivity, and ensure compliance adherence.
Newgen has been at the forefront of the Newgen Digital Transformation revolution. Each year the company spends almost 12-15 per cent of its revenues on research and development. Newgen's Intelligent Business Process Management Suite - iBPS, with active, on-demand, and predictive analytics, support for social media interactions, and complex event processing capabilities, lays the foundation for a business system which can make smart decisions. The company's innovative mobility platform - ZapIn, combines its expertise in the areas of imaging, BPM, and ECM with the new-age mobile technology, allowing business users with any-time any-where access to key information. Newgen's Case Management suite offers an effective solution for managing unstructured or ad-hoc processes.
The insatiable demand for improved customer experience, faster delivery of services/products to customers, enhanced process transparency, and better compliance levels, are huge drivers for fuelling the 'Newgen Digital Transformation' wave. The digital revolution is gaining momentum, and success will depend on how well organisations can optimize their IT expenditure, by investing in innovative technologies that can ensure continuous adaptation to changes, while avoiding huge recurring investments in restructuring their IT infrastructures.
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