(MENAFN - Muscat Daily) OTE Group, the dealers of Hyundai, Chevrolet, Cadillac, Subaru, Isuzu in Oman, has extended the working hours of its after sales service centres in line with its strategy to upgrade its portfolio of services and cater to increasing customer needs with utmost convenience and ease. OTE Group endeavours to continuously implement measures that deliver a satisfying and rewarding customer experience.
All OTE service centers located across the sultanate except Jalan bani bu Ali and Buraimi, are open from 7.30am till 7.30pm every day from Saturday to Thursday, so that customers can drop or collect their vehicles conveniently. To deliver maximum convenience to all customers and minimize queuing, OTE Group encourages reservations on vehicle service appointments via www.otegroup.com or by calling the toll free number.
To ensure that every customer's vehicle remains in top operating condition and also to achieve complete customer satisfaction, OTE is investing heavily in technical and customer care training for its service staff. Highly qualified & trained service advisors and motor mechanics carefully look into every detail of the repair work that is required, thereby assuring complete peace of mind when it comes to repairs or scheduled maintenance.
OTE Group had recently launched Doorstep Service for Isuzu and Hyundai trucks. As part of this initiative, OTE service team will visit the premises of the fleet customers at a pre-appointed day and time to carryout routine lube service. The vehicles will also be subject to a thorough 21-point check by OTE service technicians.